Discrimination is Against the Law
Care Connect Agency, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Care Connect Agency, does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Care Connect Agency:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats)
Care Connect Agency, also provides:
Provides free language services to people whose primary language is not English, such as:
Qualified interpreters
Information is written in other languages
If you need these services, contact Care Connect Agency. If you believe that Care Connect Agency, has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Att: Compliance Department
125 Ave S
Brookln, NY 11223
Phone: (718) 303-8998
eFax: (718)-228-6774
Email: info@nyCareConnect.com
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, we are available to help you. You may also report a grievance anonymously at nyCareConnect.com/contact.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available here, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available here